Customer Relations Policy

Since the satisfaction levels of our customers will show the service quality level of our company, customer demands and interests are determined firstly in all services provided. Our working policy is determined in line with these expectations.

Our main goal in customer relations is to improve relations with customers, to understand the attitudes and behaviors of customers correctly, to respond to their requests and needs, to increase customer enthusiasm and loyalty and to serve them better.

Our company aims to maintain long-term business relations with its customers and tries to keep the customer satisfaction level at the highest level with our experienced staff. The loyal customer is the customer who receives good service. Creating value for customer needs plays an important role in creating strong customer satisfaction. The best way to show the value given to the customer is to keep the benefits of the service provided to them at the highest level. If the benefit is high, the customer satisfaction value will be high. Our company tries to keep the interests of our customers at the highest level in accordance with the legal regulations in all the services it provides and thus to increase the profit and benefit rates continuously.

CONTACT US

  • Pirireis Mah. 1102 Sk. Şenler Apt. A Blok No: 5 Kat.3/11 Yenişehir / MERSİN
  • 0324 238 22 43
  • info@toroslarlojistik.com.tr
  • 0324 238 13 49
  • Pzt-Cum:08.00-18.00 Ctsi:13.00

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